RETURNS & EXCHANGES

Andorfins gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for full refund or exchange within 30 days of the original purchase.

 

RETURNS

SHIP YOUR RETURN

  • Please email team@andorfins.com for return instructions and provide the following information:
    • Order Number, Name, and Reason for Return.
  • Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to three weeks for your return to be processed.
  • Please note that you will be responsible for any shipping charges.

 

EXCHANGES

  • Start your return process as stated above.
  • Place a new order online for a replacement item.
  • Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to three weeks for your return to be processed.

 

CONTACT US

Please feel free to contact us with any questions or concerns:

 

FAQS

How long does it take to process the return?
Please allow up to three weeks from the date you mail your item(s) back for your return to be processed—you will receive an email confirmation when complete.

How long does it take to receive my refund?
Once you receive your email indicating your return has been processed, you can expect to receive your credit in 3-5 business days.

Can I return my store purchase through the mail?
Yes. Andorfins gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for full refund or exchange within 30 days of the original purchase. Returns can be processed by mail for items purchased online within 30 days of original purchase. Please be sure to include a proof of purchase and mail the item(s) back using your own insured traceable method to:

Andorfins Returns, 6386 Corley Road, Peachtree Corners, GA 30071.

Can I include multiple orders in the same package?
Yes. Please be sure to include the return packing slips from each order in the package.